These are the docs for all things Casterlabs.

Whether you stream on Twitch, Trovo, or all of the above, Casterlabs works wherever you need it to.

Casterlabs initialy started as a service for Caffeine. Helvij’s and Lcyx merged to create Casterlabs-Caffeinated. Four years on we now support over 5 sites and are continually working to better the experience for streamers.

Unify all of your channel events into a single set of widgets with Casterlabs’ powerful multi-account support. We have all the bells and whistles to ensure your streams are as smooth as butter.

Up your game and join the hundreds of other streamers who rely on Casterlabs every day.

With constant updates and a clean set of features, we’ve got your back. We’re used and loved by both the biggest and smallest streamers out there, but don’t just take our word for it…

Key Features of Casterlabs-Caffeinated:

All-in-one Alerts Suite

Whether you are looking for Follow, Sub or Donation Alerts for your stream, we’ve got you!

Integrated Multi-Chat

Stream to multiple platforms at the same time? You can add a dock to your broadcasting software of choice with any linked platforms chats all in one tidy window!

On-Screen Widgets

Want to show off your current Stream or Community Goals? Or perhaps your chat? Or your latest Sub? Caffeinated does that!

Frequently Asked Questions

Got Questions? We’ve probably got the answers!

Will Caffeinated become a paid Product?

No, Caffeinated will remain free forever.

Does the Multistreamer support ‘Platform X’?

It probably already does! Check and see if that platform has an RTMP ingest. If it does, we support it :)

Where is the free tier?

Free tiers are usually sustained by making the paid tiers more expensive. Ever wondered why those other services are so expensive? 😉

Why is this so cheap? Are you taking a loss?

The reason why we’re so cheap is that we’re giving you the direct cost of operations + profit margin rather than cost of operations + profit margin + paying for somebody else’s usage + ads and marketing.

What’s your refund policy for Casterlabs Multistreamer?

We’ll refund you for any of the following reasons:

• Accidental subscriptions
• Unused service (up to 30 days)
• Buggy, broken, or otherwise unusable service

We reserve the right to issue and deny refunds at our discretion.

How to I cancel a subscription? Are there a lot of steps?

Click the “Manage Subscription” button in the top right of your dashboard and that’ll take you to your payments page where you can then cancel your subscription. A confirmation will be sent you and your service will expire at the end of your billing period automatically. A refund may also be granted to you if you meet any of the above terms.

I have a problem! Where can I get help?

If you have any issues with the service - or need any further help getting everything set up - you can reach out to us via our Discord.